APIIDA Expert Services

for One Identity Manager

 

APIIDA Expert Services

You have strategic decisions to make or challenging projects to master? Your business and IT environment is constantly changing, and you need to keep pace? You have limited resources available or other challenges that make you look for external support?
Take advantage of our Expert Services for One Identity Manager.
Our consultants have a wealth of experience and have worked with customers and partners from many different industries across Europe and globally. Together with our Services Partner network, we cover all major countries and languages in Europe.
Our professional services experts follow an approach that focuses on helping you achieve your desired business outcomes. Leveraging deep technical expertise and field-tested best practices, we work with you to align project goals to the outcomes of greatest value and highest priority to your organization. We incorporate this approach in every engagement - tailored to your needs to help you accelerate success.
Try it! Get a FREE 30-minutes call with one of our Identity Management experts right now.

Portfolio

Our Expert Services portfolio for One Identity Manager includes:

Architecture Planning

APIIDA solution subject matter experts will work with you to plan or review the design for any new or expansion project and ensure that the proposed architecture is in line with solution best practices. Our experts have extensive experience in the industry from a variety of implementations.

Implementation Services

Our expert implementation staff of onsite and remote consultants can bring implementations to bear quickly, accelerate timelines and increase solution value rapidly.

Our quick time-to-value implementations allow you to efficiently implement the solutions with leading practices and minimal customizations, ensuring a robust, scalable solution that is supportable and upgradable long term.

Upgrade Services

Are you running a product release that will be EOS (End-of-Service) soon, meaning it will no longer be maintained and supported? We offer Upgrade Services to support you with the upgrade to the current product release.

Our experienced professionals provide a clear upgrade approach that reduces risk and the burden on your staff so you can focus on the business. Keeping current on product releases can deliver measurable benefit while you take advantage of new functionality and features to make security a competitive advantage.

Health Check Services

Does your architecture design, implementation and operations still meet best-practice standards? Which security gaps or failure risks could have crept in? Which application connectors should be updated? Which operational processes should be amended?

Our Health Check Services assess the current state of your licensed One Identity Manager solution to validate and identify opportunities for improved performance. The service will review the technical structure of the deployed solution and the functionality provided, as well as review operational strategy and procedures, and conduct a training needs analysis of the support staff.

Solution Adoption Analysis

Are you still getting the most from your One Identity Manager solution implementation? What untapped potential could there be in it that may not have played a role for you and your business when it was first implemented? Which additional use-cases can it be applied for? Which useful add-ons are recommended?

These and other benefit-oriented considerations are at the core of our Solution Adoption Check.

Training and Education

New members in your team require introductory One Identity Manager education or an overall knowledge transfer? Your experienced staff is interested in keeping their skills up-to-date and looking for advanced-level training? Your operations would benefit from a summary of the latest release functionality and hints and tips?

Regardless whether onsite at your offices or at APIIDA training facilities, we’ll tailor our training so that they will meet your individual needs.

Enhanced Support Services

In the digital economy, the performance of your IT is particularly relevant for meeting the expectations of your business, and – even more – it drives your business. If working well, your IT has the potential to be a key competitive differentiator. At the same time, your environment has become more complex than ever. APIIDA Enhanced Support Services will help you and your team deliver a state-of-the-art experience to your internal and external customers. Major outcomes are:

Improved Productivity
Faster Issue Resolution
Higher Availability
Increased Satisfaction

APIIDA Enhanced Support Services provide premium services on top of regular support services and maintenance. Download the product information below and read more about the enhanced value you receive.
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