Reach Goals of the Central IT Business Unit
Any growing organization has many different tasks to perform and business requirements can become more and more refined and specific for a particular business unit or department. APIs are used as building blocks to help those units create more efficient and automated processes and therefore they are also object to those requirements. From a technical perspective however, the
API Management Layer might be operated and maintained by a central team of experts who operate as a business unit of their own.
The requirements of this business units will differ from other more business case-oriented units since the goals of the
API Management team or central IT infrastructure team are tuned towards operational efficiency over all else. Therefore, a conflict might happen if each of several business units requires their own infrastructure including its own administration overhead and products to use. First, the administration team needs to use multiple products to do central management tasks. This requires more expertise from individual team members and also requires the integration of each administration tool into central IT management systems (e.g. a central log management and monitoring system).
Second, for any central maintenance or management task, multiple tools have to be used and executed separately. This creates a redundant work overhead that reduces overall operational efficiency and is a direct issue to reaching the goals of the central IT business unit. One obvious solution to solve this issue would be to streamline the API management solution and use one vendor for all business units. This can create problems in regards to business unit budgeting (license costs, maintenance costs, …), human resources (employees with the right skillset), and conflicts with the business requirements of a particular unit.
On top of that, we offer the APIIDA Professional Services to support you with this engagement. From planning the needed steps to executing them and keeping track of achieving your goals, our Experts can assist you through the process.